FREQUENTLY ASKED QUESTIONS

Yes! A consultation gives us a chance to meet, walk through your spaces together, discuss your goals, style and any challenges. We also take measurements in order to create a custom plan specific to your spaces. An estimate will be sent to give you an idea of how much the project will cost.

For the editing part, yes! Through past experience, we find that decluttering is the most important part of our three-step process. It is extremely helpful to edit before putting items in order. However, it is not necessary to be present for the organizing part. 

Yes- after the contract is signed, we require a 50% deposit to lock in your project. This will be credited back to your final invoice.

It all depends on your wants and needs. Though we strongly suggest using what you already have, buying additional items will help create a more organized space. These items may include but are not limited to bins, baskets, drawer organizers and hangers. The cost of these items will be discussed during the research and ordering process. We will add expenses as reimbursements to your final invoice. 

Locally, yes! Our focus is primarily in the Charleston area. We also offer our services to people across the Palmetto State for an additional travel fee based on where you are located. Please contact us for more information. 

If you need to reschedule, please contact us as soon as possible. Canceling within 48 hours will result in a $100 cancellation fee + $75 for each additional organizer scheduled.

Orderly is a licensed, bonded, and insured company. The policy will be provided to the client upon request.

Because we typically schedule jobs Monday through Friday, we do not work weekends. However, we may make an exception if our organizers are all available, and an additional weekend rate will be added to the final invoice.